Prescription Pharmacy Delivery System
Facts:
Engagement Type: Project / Team Extension
Technology Area: Business Process Optimization / Last
Mile Mobile Enablement / Line of Business Mobile
Application Development
Development Environment:
- Windows Mobile 2005/2006, Windows 2003 Server, Microsoft SQL Server 2005
- Languages: C#, C++
- Libraries/Frameworks: AsGoodAsItGets, OpenNETCF, Resco Controls, Enterprise Library, Geobase, LastComponent Persistent Objects Library, Infragistics Library, SQL Server Compact Edition 3.5, .NET Compact Framework 3.5, .NET Framework 3.5, InstallShield
Duration: 1.5 years
Client
The Client is a software company that focuses on the design and development of clinical workflow management systems for healthcare providers. The Client's family of products includes a document management solution for specialty pharmacy operations, and a fully integrated delivery management platform.
Business Need
The Client decided to redesign their software offerings in order to improve the overall customer experience. It quickly became a sizable undertaking and had the potential to tap all available resources for a lengthy period of time. To support activities on the secondary line of their software offering, it was decided to bring vendors in-house. This is when the client contacted Akvelon to see if it had the resources available to do the job.
Solution
Akvelon was open to the idea of a complete on-site engagement. However, after a detailed evaluation of their project goals, technologies, and dependency on other products and timelines, it became obvious that the work could be successfully executed in an on-site / off-site engagement model.
An on-site / off-site model was proposed as the most cost-effective and efficient way to address The Client's needs. Akvelon proposed utilizing one of its local project managers while having both development and test teams working from Akvelon offices overseas.
Through an initial trial engagement, Akvelon was able to demonstrate and convince The Client that an on-site / off-site engagement model coupled with mature communication guaranteed successful results. Soon after, The Client sanctioned the project to commence.
Benefits and Results
Akvelon delivered a successful product, building a mobile application that allows The Client's clients to manage the workflow of pharmacy delivery while maintaining compliance with government regulations. This new system automates the complex delivery process, while integrating pharmacy servers and dispatch workstations. Akvelon conjointly implemented handheld GPS-enabled barcode scanners that ensure data consistency and address invulnerability. Most importantly, the application provides support for The Client's clients in case of a disconnection, preventing important data loss. This was a critical feature that needed to be in compliance with federal regulations.
Akvelon’s on-site/ off-site engagement model proved to be a perfect fit for The Client. The project was completed on schedule with minimal use of critical in-house resources, and 70% under budget.