Return Policy
Please read these terms and conditions of use carefully before purchasing Akvelon
Inc. products or services.
By using this website, you accept all Akvelon terms and conditions of
use. If you do not agree to these terms and conditions of use, please do not purchase
any Akvelon products or services. Akvelon reserves the right, at its discretion,
to change, modify, add or remove portions of these terms and conditions at any time.
Please check these terms and conditions periodically for changes. Your continued
use of this website following the posting of changes to these terms and conditions
will mean you accept those changes.
Return of Software
Akvelon offers trial versions of its software so customers have adequate opportunity
to assess the value of products prior to purchase. Therefore, Akvelon does not accept
returns on its products purchased:
- Directly from Akvelon once they have either been shipped
from our warehouse or downloaded from our website; or
- Indirectly through Akvelon business partners.
Retail Products Purchased from External Distributors
Retail products purchased from an external distributor (including Akvelon business
partners) are subject to the return policies of that distributor.
Services
Akvelon does not accept returns on its services (including without limitation customer
support contracts, professional services, and product customizations) that are sold
to customers under contract.
Online Training
Online training courses offered by Akvelon are non-refundable.
Products Purchased Outside of USA
For return policies on products and services purchased outside of the Americas (North,
Central and South America), please refer to the
local offices.
Shipping Terms
These terms and conditions apply only to products shipped or downloaded within
the Americas. Unless noted otherwise, prices on the Akvelon website do not include
the cost of shipping, taxes or brokerage fees. Shipping delivery times vary based
on delivery address. Akvelon does not guarantee time of delivery.
To obtain further information, please contact Customer
Service
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