Microsoft Dynamics CRM Customization
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CRM provides a variety of different areas of customization. The data-driven design of Microsoft CRM allows for successfully performing some of the most common and/or intricate customizations.
Akvelon can customize Microsoft Dynamics CRM in a number of areas. The extent of customization depends on the client’s actual need. Contact Akvelon for a free consultation.
The following table explains the entire range of Microsoft Dynamics CRM customization services offered by Akvelon.
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Lite*Only applicable to those users who select Akvelon, Inc. as their primary partner during the initial 30-day free-trial period |
Bronze |
Silver |
Gold |
Platinum |
| Recommended plan if # of licenses are up to… |
Trial User |
10 |
25 |
25+ |
Varies |
| Price |
FREE |
$699 |
$1799 |
$3299 |
Custom |
| Number of Licenses |
NA |
NA |
NA |
NA |
NA |
| Outlook IntegrationDoes not imply number of licenses required or in use |
Up to 2 users |
Up to 5 users |
Up to 12 users |
Up to 25 users |
Custom |
| Exchange IntegrationMicrosoft Exchange |
No |
No |
Yes |
Yes |
Yes |
| Written Project Plan |
No |
Yes1 hour prep call and 2 hours discovery |
Yes1 hour prep call and 4 hours discovery |
YesSame as silver |
Yes |
| Dedicated Project Manager |
No |
No |
Yes |
Yes |
Yes |
| Territory Management |
No |
No |
No |
Yes |
Yes |
| Training |
No |
1 hour for Admin |
1 hour for Admin and 1 non-Admin user |
3 hour for Admin and up to 10 users |
Custom |
| Records Import and Migration |
Sample Generic Data ProvidedSample of generic data (contacts, accounts & leads) will be provided or we will upload contacts, accounts and leads via CSV format from customer |
StandardContacts, Accounts & Leads via CSV format |
StandardContacts, Accounts & Leads via CSV format |
AdvancedUp to one day performed on import/migration from any platform |
Custom |
| CRM Customization |
Option of 3 Predefined Reports3 pre-defined report options will be provided |
BasicUp to a max of 1 full day for: Custom views, layout changes, workflow development, custom reports, business process definition, custom fields |
StandardUp to a max of 3 full days for: Custom views, layout changes, workflow development, custom reports, business process definition, custom fields |
HeavyUp to a max of 6 full days for: Custom views, layout changes, workflow development, custom reports, business process definition, custom fields |
Custom |
| Support Cost (minimum 15 minutes, no contract period) |
NA |
$200 per hour |
$200 per hour |
$200 per hour |
$200 per hour |
| Days for delivery |
1 |
3 |
4 |
5 |
Varies |
| Price |
FREE |
$699 |
$1799 |
$3299 |
Custom |
| Request Info |
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Request Info |
*Lite Version: Go to www.crmonline.com to start your free trial.