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CRM Customization

Custom CRM SolutionsCRM (Customer Relationship Management) Solutions display your marketing, sales, and customer service initiatives in one easy-to-use system. Akvelon provides customized CRM solutions that optimize the powerful Microsoft Dynamics CRM program to meet your company's unique needs.

Akvelon's clients use CRM solutions to streamline business processes, reduce overhead, leverage their existing networks, and manage the all-important relationship with their customers. Dynamics CRM's data-driven achitecture collects, stores, and analyzes information about customers, generating valuable insights and growing sales. Every aspect of the software can be tailered to your company's specific business requirements. Akvelon's expertise can help your company make the most of your Dynamics CRM investment.


Why Akvelon?
  • Akvelon's consultants are business- and tech-savvy. We use that experience to recommend and implement solutions that enhance your business model, because one size does not fit all.
  • Instead of following a rigid set of rules, when customizing Microsoft Dynamics CRM we can adapt the design, custom forms, data fields, views, workflows, and reports to precisely fit your business.
  • Akvelon has years of experience setting up successful CRM implementations and customizations for clients ranging from small local firms to Fortune 500 compaines.
  • Akvelon offers a strong team of Microsoft certified Dynamics CRM professionals to help you customize and configure your CRM solutions.
  • Akvelon is a Microsoft Gold Certified Partner, specializing in Dynamics CRM customization. As a Microsoft Vendor for Dynamics CRM, we helped develop Microsoft CRM Mobile.
  • Akvelon’s own Global Search, a popular Microsoft Dynamics CRM plug-in, is notable for its exceptional performance and ease of use.
  • Akvelon offers flexible CRM customization delivery models, including on-site, off-site, and off-shore options, to meet your needs, time frame, and budget.

CRM Integration Process

PLANNING
During the diagnostic phase of MS Dynamics CRM, Akvelon collects information on your business environment, working with you to define goals, processes, and IT strategies. As a result, we present you with a comprehensive Statement of Work, Proposal, and Project Estimate.

ANALYSIS
Akvelon's consultants gather and document your MS Dynamics CRM customization requirements. Akvelon evaluates each functional area of the CRM with your needs in mind and identifies the required customizations and extensions.

DESIGN
Akvelon's team determines how your business requirements will be implemented in your specific CRM setup, from simple user interface changes to complex fuctionality add-ons. We can also include data migration and/or integration with third party systems.

DEVELOPMENT
During the development phase we build and test the CRM through installation, customization, and data migration.

OPERATION AND SUPPORT 
Akvelon provides ongong services to our CRM clients, including monitoring software performance, recommending updates, training staff, and providing technical assistance.


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